Clear, straightforward refund terms for our training programs, vouchers, and cloud lab subscriptions.
Since our website offers non-tangible, irrevocable digital goods and services (including training programs, cloud lab access, exam vouchers, and subscriptions), we do not provide refunds after a product or service is purchased. You acknowledge this prior to purchasing any product on our website.
We offer fully functional trial access and demo sessions for applicable products so you can evaluate them before making a purchase.
No cash or refund will be provided if customers cancel or do not use the Labs, training, or any product due to personal reasons. Services can be suspended, but no reimbursement will be issued.
Once payment is received for a product or service, no cancellation or refund will be processed.
No cash or refund will be provided for gifted or complimentary items.
A refund will be issued only if a duplicate payment has been debited due to a technical error on our side.
If we miscalculate any charges, the excess amount will be refunded immediately after appropriate investigation.
Refund requests must be made within 7 (seven) working days from the date of payment.
Approved refunds will be processed within 30 days from the date the request was submitted.
All refund requests must be made in writing using the email address associated with your account or purchase.
If incorrect contact information is provided, the refund request may be cancelled.
Synergific Software reserves the right to approve or deny refund requests at its sole discretion. All refunds are subject to verification of the information provided.
Refunds will be issued only after deducting all applicable taxes, gateway charges, and processing fees.
If you have any questions, concerns, or complaints regarding this refund policy, please contact us:
Note: This refund policy is part of our Terms & Conditions. By using our website or purchasing any product or service, you agree to be bound by this policy. Synergific Software Pvt. Ltd. reserves the right to modify this policy at any time without prior notice.
