Refund Policy

Refund Policy

Best Workforce Upskilling Program offered by Synergefic Software

Since the Website offers non-tangible, irrevocable goods we do not provide refunds after the product is purchased, which you acknowledge prior to purchasing any product on the Website.

We do have a fully functioning 1 day trial available which is identical to the product that you may sign up and try before making a purchase.

Policies Regarding Issuing Refund

  • No cash or refund will be paid if customers cancel or doesn’t use the Labs or any product due to personal issues of theirs. Services can be stopped but no reimbursement will be produced from our end.
  • Once received the product payment for a cause will not be refunded to customer. No cancellation to be made.
  • No Cash or refund of money will be provided for gifted items.
  • The refund will be issued only if a duplicate payment has been debited due to technical error from our side.
  • If we miss-calculate any charges, then we will issue back the amount immediately after making appropriate investigations.
  • Refund requests must be made within 07 (SEVEN) working days from the day the payment was made.
  • Refunds will be issued within 30 days from the date request was submitted.
  • The communication and request of issuing a refund must be made in writing. All the communication should be done using the email ID with which you have registered.
  • If you have provided any wrong communication data, the issued refund will be canceled from our side.
  • We reserve all the rights to issue a refund and the decision will be made solely by us in all circumstances.
  • Processing refunds are subject to verification of allegation and information provided. Therefore, it is a time-consuming process, kindly co-operate.
  • Refunds will be issued only after deducting all applicable taxes or finance charges.

Contacting us

If you have any questions, concerns, or complaints regarding this refund policy, we encourage you to contact us using the details below:

https://synergificsoftware.com/contact/[email protected]
Why Synergific

The Synergific Training Advantage

Expert Instructors

OEM-certified trainers with 10+ years avg enterprise experience.

Hands-On CloudLabs

Real AWS, Azure & GCP environments. Practice, don't just watch.

Certification Vouchers

1,100+ official vouchers from 50+ OEMs at enterprise pricing.

Flexible Scheduling

VILT, classroom, weekends. Custom schedules for enterprise teams.

500+
Enterprises
50K+
Trained
95%
Satisfaction
92%
Pass Rate
FAQ

Frequently Asked Questions

What delivery formats are available?

We offer Live Online (VILT), in-person classroom at your premises or ours, and self-paced via our LMS. Custom blended formats are also available for enterprise teams.

Is a certification voucher included?

Certification vouchers can be included or purchased separately at enterprise pricing from our store (store.synergificsoftware.com). We offer 1,100+ vouchers from 50+ OEMs.

Can this course be customized for my team?

Absolutely. We customize curriculum, labs, case studies, and assessments to match your tech stack, team level, and business goals. Contact us for a custom proposal.

Do participants get hands-on lab access?

Yes. All courses include CloudLab access — real AWS, Azure, or GCP environments with pre-configured tools, time-boxing, and automatic cleanup.

What is the minimum batch size?

For public batches, individuals can enroll (no minimum). For custom in-house training, we recommend a minimum of 5 participants for the best experience.

Do you provide post-training support?

Yes. Participants get 30-day post-training Q&A access, session recordings (for VILT), and continued CloudLab access for practice.