Jira & Confluence

Live Online (VILT) & Classroom Corporate Training Course

Confluence is a collaboration tool used to organize project assets. Jira allows Agile teams to manage software project lifecycles. Together, these tools give a complete platform for managing every aspect of software development.
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How can we help you?

  • CloudLabs
  • Projects
  • Assignments
  • 24x7 Support
    24x7 Support
  • Lifetime Access
    Lifetime Access


This training course teaches attendees the fundamentals of the cloud version of Jira, the basics of Atlassian Confluence and how to use it to create content and collaborate with co-workers.



At the end of Jira & Confluence training course, participants will be able to

  • Describe Jira
  • Identify the differences between Kanban and Scrum projects
  • Understand the different work items and identify when to use each of them
  • Use Jira to document work items
  • Organize work items in dashboards
  • Use search and filter functionality to retrieve work and generate boards
  • Navigate inside of Confluence’s hierarchical environment
  • Create, edit, and format documents in Confluence
  • Create or modify content using embedded formatting tools
  • Work collaboratively with co-workers inside of Confluence
  • Use Confluence’s social network features such as like, share, and comment
  • Link documents to content inside and outside of the Confluence environment
  • Use macros to create robust content
  • Work with macros and add-ons – create, edit, and sort data in tables
  • Use and modify blueprints and templates
  • Use advanced content creation tools


No prior experience is presumed.


Course Outline

  • Project Boards
  • Work Items Types (EPICS, User Stories, Tasks, and More)
  • Kanban Method
  • Scrum Projects
  • Searching
  • Filters
  • Dashboards
  • Metrics
  • Conclusion

  • Overview
  • Capabilities
  • Navigation
  • Shortcuts

  • Spaces overview
  • Sharing & permissions
  • Space tools

  • Creating (drafts/publishing)
  • Editing
  • Page properties
  • Sharing & Permissions

  • Environment and context
  • The nature of collaboration
  • Keys to effective collaboration
  • Roles in collaboration: Users, Managers & Admins
  • The Confluence collaboration life cycle

  • Information Architecture
  • Understanding adoption
  • Best Practices
  • Confluence examples
  • Products, Projects & Teams

  • Users & Confluence
  • Includes invitations
  • Roles & permissions & security
  • Creating new spaces

  • Global space overview
  • Creating a global space
  • Sharing & permissions
  • Blueprints & templates

  • Confluence pages as working tool & knowledge base
  • Versioning and drafts
  • Collaborative editing
  • Attachments
  • Tasks
  • Blogs
  • Importing & Exporting
  • Macros
  • Jira integration
  • Plug-ins
  • Dashboards

  • What users can see and do
  • Space permissions
  • Global permissions
  • Page permissions

  • Look and Feel Adjustments
  • Exporting and backing up spaces
  • Archiving and deleting spaces
  • Blueprints & templates
  • Confluence permissions
  • Content maintenance (update and archiving)
  • Archived Spaces

  • Outline the initial implementation
  • Outline initial minimal architecture
  • Use existing artifacts for quick sketch
  • Document the sketches
    • Groups
    • Permissions
    • Taxonomies
    • Determine iteration properties
      • Hypothesis and tests
      • Iteration time frame
      • Identify evaluation metrics
      • Identify broad set of test users
      • Identify find the and where is scenarios
      • Update content/architecture based on feedback