Professional Scrum Master II (PSM II)

Live Online (VILT) & Classroom Corporate Training Course

This Advanced Scrum Master Class is a Professional Scrum training course created by Ken Schwaber and
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The Professional Scrum Master II (PSM II) course is designed for experienced Scrum Masters who want to enhance their skills and become effective servant-leaders. This course dives deep into the stances that characterize an exceptional Scrum Master and equips participants with the practices, tools, and skills to excel in their role. Through this course, Scrum Masters will learn how to support development teams, product owners, and the organization, while creating an environment that fosters agility.



At the end of Professional Scrum Master II (PSM II) Certification training course, participants will be able to

  • Understand the principles and values that guide Scrum Masters in their decision-making
  • Learn how to act as a servant-leader and improve effectiveness in this role
  • Support development teams and product owners to become more effective
  • Drive organizational change to create an environment conducive to Scrum Teams’ success
  • Enhance skills in dealing with team conflict and removing impediments


This course is designed for experienced Scrum Masters with at least one year of Scrum Master experience. Participants should have a thorough understanding of the Scrum framework.


Course Outline

  • Practices, tools, skills, and stances of an effective Scrum Master
  • How Scrum principles and values guide Scrum Masters in decision-making
  • Acting as a servant-leader and improving in this role

  • Techniques for supporting Development Teams and Product Owners to be more effective
  • Creating a conducive environment for Scrum Teams to succeed with greater agility
  • Working with the rest of the organization to support Scrum Teams

  • Understanding the effects of a successful Scrum Master on the organization
  • Dealing with team conflicts and resolving them effectively
  • Identifying and removing impediments to team progress

  • Exploring different stances of a Scrum Master: Teacher, Coach & Mentor, Facilitator, Change Agent
  • Applying the appropriate stance based on the situation or circumstance
  • Enhancing team success by choosing the right stance

  • Helping management and stakeholders understand the benefits of Scrum and Agile
  • Gaining credibility and becoming an effective change agent
  • Sharing stories, exercises, and facilitation techniques to drive change

  • Addressing challenges faced by Scrum Masters and classmates
  • Providing coaching and guidance on real-world situations
  • Sharing experiences and learning from peers

  • Obtaining a password to attempt the PSM II assessment
  • Requirements for passing the assessment and earning the certification
  • Opportunity for a second attempt at no additional cost if the initial attempt is not successful