Our Privacy Commitment
Synergific has never sold your information to anyone for advertising, and we never will. This has been our approach since inception, and we remain committed to it.
Purpose & Who We Are
This Privacy Policy describes how Synergific Software Private Limited ("Synergific," "us," "we," or "our") collects, uses and shares information about you through our online interfaces, including synergificsoftware.com.
Synergific is both a data controller and a data processor of all Personally Identifiable Information (PII) collected via the site. Our principal place of business is at 46/4, Novel Tech Park, Hosur Rd, Kudlu Gate, Bengaluru, Karnataka 560068, India.
What Information Do We Collect?
Information You Provide
- Account Signup: Name, contact number, email address, company name, and country.
- Event Registrations: Information submitted when registering for webinars, downloading materials, participating in contests, or contacting support.
- Payment Processing: Name, contact information, and payment details. Credit card information is never stored on our servers — it is processed by our payment gateway partners using encryption.
- Testimonials: With your authorization, we may feature your name and information in testimonials. You can review and approve before publication.
- Interactions: We may record and analyze email, telephone, and chat conversations to improve our services.
Information Collected Automatically
- Browser & Device Data: IP address, browser type, language, time zone, referring URL, OS, and device information.
- Cookies & Tracking: We use cookies, beacons, and similar technologies to identify visitors, track navigation, and understand campaign effectiveness.
- Application Logs: Clicks, features accessed, access time, performance data, and user settings.
Information from Third Parties
- Affiliates: Partners may provide your name, email, and other information when you register through them.
- Service Providers: We may receive information from review sites and marketing partners.
- Social Media: Publicly available information from your interactions on Facebook, LinkedIn, Twitter, and Instagram.
How We Use Your Information
- Communicate about products, services, and important notices
- Inform you about new products, events, offers, and promotions
- Conduct surveys and gather feedback
- Monitor, prevent problems, and improve our products
- Provide and improve customer support
- Detect and prevent fraud and illegal activities
- Analyze trends and track website navigation
- Improve marketing campaigns and provide relevant suggestions
Who Can Access Your Information
Synergific does not sell any personal information. We share your information only as described in this policy:
- Employees: On a need-to-know basis, bound by this Privacy Policy.
- Service Providers: Marketing partners, event organizers, analytics providers, and payment processors — authorized to use data only as necessary.
- Accreditation Bodies: AWS, PeopleCert, Red Hat, EC-Council, etc. for examination services.
- Legal Requirements: When required by law or to protect rights and safety.
Your Rights
Whether you are in the EEA or elsewhere, Synergific provides the same rights to all users:
- Right to Access: Request a copy of your personal information.
- Right to Rectification: Correct inaccurate or incomplete data.
- Right to Erasure: Request deletion of your personal data.
- Right to Withdraw Consent: Opt out at any time (won't affect prior processing).
- Right to Opt Out: Unsubscribe from non-essential communications.
Data Retention
We retain personal information only as long as necessary:
- For as long as required by law
- Until we no longer have a valid reason for keeping it
- Until you request us to stop using it
Data Security
We implement appropriate administrative, technical, and physical safeguards to prevent unauthorized access, use, modification, disclosure, or destruction of your information.
Children's Privacy
Our products and services are not directed to individuals under 16. We do not knowingly collect personal information from children. If you believe a child has provided personal data, please contact us immediately.
Contact Our Data Protection Officer
Note: We may modify this Privacy Policy at any time. Changes will be posted on this page. By continuing to use our website, you agree to the updated policy. © 2026 Synergific Software Pvt. Ltd.
