Location: Bangalore

Responsibilities

1. Sales Strategy and Execution:
   • Develop and execute strategic sales plans to achieve revenue targets for cloud labs and exam vouchers.
   • Identify new business opportunities and cultivate relationships with clients to expand market reach.
   • Collaborate with marketing teams to create campaigns and promotional activities to drive sales.
2. Client Relationship Management:
   • Serve as the primary point of contact for clients, addressing inquiries, providing product information, and offering solutions tailored to their needs.
   • Build and maintain strong, long-lasting customer relationships through regular communication and exceptional service.
   • Conduct regular account reviews to assess customer satisfaction and identify opportunities for upselling or cross-selling.
3. Product Knowledge and Training:
   • Stay up-to-date with the latest developments in cloud technologies and certification programs.
   • Provide training and product demonstrations to clients and internal teams to ensure a thorough understanding of cloud labs and exam voucher offerings.
   • Collaborate with product development teams to gather feedback from clients and contribute to the enhancement of existing products or the development of new offerings.
4. Vendor and Partner Management:
   • Manage relationships with OEMs and other vendors to negotiate favorable terms for cloud labs and exam vouchers.
   • Coordinate with partners to ensure timely delivery of products and resolve any issues or concerns that may arise.
5. Reporting and Analysis:
   • Track sales performance against targets and provide regular reports to management.
   • Analyze market trends, competitor activities, and customer feedback to identify opportunities for growth and improvement.

Qualifications

• Bachelor's degree in Business Administration, Marketing, or related field (MBA preferred).
• Proven track record of success in sales, preferably in the technology industry.
• Deep understanding of cloud technologies, certification processes, and related products.
• Excellent communication and negotiation skills, with the ability to build rapport and trust with clients.
• Strong analytical abilities and proficiency in Microsoft Excel or similar tools for data analysis.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.
• Prior experience in vendor or partner management is a plus.

Join Our Team

If you are passionate about cloud technologies and sales, and you thrive in a challenging yet rewarding environment, we invite you to apply for the Cloud Labs Sales and Exam Vouchers Manager position. Take the next step in your career and become a valuable asset to our team as we continue to innovate and drive growth in the cloud computing industry.

Location: Bangalore, Gurgaon, Hyderabad, Pune, Chennai

Responsibilities

• Developing and sustaining solid relationships with key clients that bring in the most income for the company.
• Addressing and resolving key clients complaints.
• Acting as the main point of contact between key clients and internal teams.
• Communicating and collaborating with the marketing, trainer engagement, and customer success departments to ensure that key clients’ needs are met.
• Compiling reports on account progress, goals, and forecasts for stakeholders.
• Developing a thorough understanding of key client’ needs and requirements and preparing customized solutions.
• Negotiating contracts with key clients and meeting established deadlines for the fulfilment of each client’s long-term goals.

Experience/Skills

• 10+ years of experience, preferably from the IT trainings and certification or other professionals skill development industry.
• Proven experience in key account management.
• The ability to handle multiple client accounts.
• Strong Negotiation & Influencing Skills
• Prior experience in selling to C-level suite, L&D, technical heads, functional owners

Location: Bangalore, Gurgaon, Hyderabad, Pune, Chennai

Responsibilities

• Promote/sell edForce enterprise learning solutions to corporates across the region
• Develop sales pipeline and generate revenues for training and certifications.
• Account and client relationship management
• Engaging large customers for long term partnerships and ensuring consistency in the business
• Leading sales presentation and technical discussions with clients
• Achieving weekly/monthly/quarterly sales targets and other performance evaluation parameters

Experience/Skills

• 5+ years of experience, preferably from the Education, IT trainings and certification or other professionals skill development industry
• Excellent communication and presentation skills
• Strong Negotiation & Influencing Skills
• Prior experience in selling to C-level suite, L&D, technical heads, functional owners

Location: Bangalore

Responsibilities

• Lead Sales and marketing for overseas market based out of India office
• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Build long-term relationships with new and existing customers

Experience/Skills

• 10+ years of experience, preferably from the Education, IT trainings and certification or other professionals skill development industry
• Must have exposure to international business and practices
• The ability to handle multiple client accounts.
• Excellent communication and presentation skills
• Strong Negotiation & Influencing Skills

Location: Bangalore

Responsibilities

• Sell IT training and certification programs to individuals and corporate customers over the phone
• Responsible for the open/public classes of certification courses
• Promote monthly/quarterly training calendar
• Actively prospect In-bound & Outbound leads from various digital and organic marketing channels and build sales pipeline for various training courses.
• Generate and manage database/leads of qualified individuals for various programs offered
• Preparing MIS reports , training roster, client feedback and other logistics

Experience/Skills

• 2+ years of experience in telephone sales preferably from the EdTech Industry
• Excellent verbal and communication skills is a must
• Strong Negotiation & Influencing Skills
• Prior experience with corporate customers will be an advantage
• Experience in lead generation, market research and qualification to unearth new opportunities

Location: Bangalore

Responsibilities

• Establish and maintain customer relationships
• Establish customer service policies and practices
• Provide high-level support after the sales is closed.
• Supervise and develop customer success teams
• Sustain business growth and profitability by maximizing value.
• Analyse customer data to improve customer experience.
• Mediate between clients and the organization.
• Handle and resolve customer requests and complaints.
• Minimize customer churn.

Experience/Skills

• 5+ years of experience, preferably from the Education, IT trainings and certification or other professionals skill development industry
• Highly organized and able to multi-task.
• Self-driven and proactive nature.
• Excellent communication and interpersonal skills.
• Knowledge of customer success processes.
• Passion for service.

Location: Bangalore

Responsibilities

• Identify and assess the trainer profiles as per the needs using various job portals, social media etc.
• Propose effective trainer to the team as per the client requirements.
• Effectively manage the budget.
• Evaluate trainer performance to ensure that training is meeting business needs.
• Drive brand values and philosophy through all training and development activities.
• Effectively communicate with team members, trainers and management.
• Select and manage trainers database as per their skills, qualification, delivery, feedback etc.
• Keep abreast of training trends, developments and best practices.

Experience/Skills

• 5+ years of experience, preferably from the Education, IT trainings and certification or other professionals skill development industry
• Highly organized and able to multi-task.
• Self-driven and proactive nature.
• Excellent communication and interpersonal skills.
• Knowledge of using various job portals, social media etc.

Location: Bangalore

Responsibilities

• Create Annual Business Plans, Track Progress & Achieve business goals for the OEMs that you manage.
• Advance professional relationship with OEM partner managers to explore new initiatives, maintain business rhythm as per plan and manage OEM priorities such that OEM continues to recognize us as the preferred go to partner
• Identify, grow stakeholder connects & interlock with OEM accounts team to create new biz opportunities
• Stay competent as “go to person” within the organization for the OEM that you manage by providing direction and support to the sales team.
• Prepare & roll out GTM strategies via campaigns, initiatives, value proposition, marketing events, offers, etc.
• Liaise with sales team and create new opportunities by consistently engaging relevant customer stakeholders via meetings, presentations, drives, value creation, custom offers, etc.
• Track, Maintain & Periodically report data & activities as per org standards and procedures.

Experience/Skills

• 8+ years of experience, preferably from the Education, IT trainings and certification or other professionals skill development industry
• Prior Experience in business development & relationship marketing
• Self-driven and proactive nature.
• Excellent communication and interpersonal skills.

Location: Pan India

Responsibilities

• Train and mentor training participants through hands-on sessions, problem solving, case studies, assignments, capstone projects, etc
• Analyze Training Needs, Develop Courseware including Case Studies and Conduct Technical Training Programs
• Bring real project use case scenarios for developing hands-on expertise for training participants
• Evaluate participants progress using quiz, assessments, assignments, etc

Experience/Skills

• 5+ years of industry experience
• 25+ trainings delivered on:
  • EITHER Java Full Stack: Core Java, Advanced Java, Spring, Hibernate, Webservices & Microservices, MySQL, Oracle, PostgreSQL, AWS, Testing, HTML, CSS, Javascript, jQuery, Bootstrap, Angular, Node, React, Docker, Chef, Log4J, Github, Maven, and related technologies)
  • OR Full Stack .Net: .NET Core, C#, SQL Server, HTML, CSS, Javascript, React, Angular, jQuery, Web API, Microservices, DevOps, Testing, Azure, and related technologies)

Location: Bangalore

Responsibilities

• Be an individual contributor and manage a team of software developers.
• Develop high-quality software design and architecture
• Identify, prioritize and execute tasks in the software development life cycle
• Develop tools and applications by producing clean, efficient code
• Automate tasks through appropriate tools and scripting
• Review and debug code
• Perform validation and verification testing
• Collaborate with internal teams to fix and improve products
• Document development phases and monitor systems
• Ensure software is up-to-date with latest technologies

Experience/Skills

• 5+ years of experience
• Bachelor’s/Master’s Degree in Computer Science or related field.
• Broad experience in designing, programming, and implementing large-scale consumer-facing platforms.
• Need to be a ninja full-stack developer with a background in LAMP or MEAN/MERN stack.
• Should have very good exposure to Agile Methodology.
• Experience using system monitoring tools and infrastructure including Cloud technology like AWS/Azure/Google.

Location: Bangalore

Responsibilities

• Develop high-quality software design and architecture
• Identify, prioritize and execute tasks in the software development life cycle
• Develop tools and applications by producing clean, efficient code
• Document development phases and monitor systems
• Ensure software is up-to-date with latest technologies

Experience/Skills

• 2+ years of experience
• Bachelor’s/Master’s Degree in Computer Science or related field.
• Need to be a ninja full-stack developer with a background in LAMP or MEAN/MERN stack.
• Should have very good exposure to Agile Methodology.

Location: Bangalore

Responsibilities

• Designing engaging and responsive landing pages
• Optimising sites for maximum speed and scalability
• Design best practice through website build process
• Conducting website testing
• Liaising with back-end developers to ensure web and app logic is properly integrated
• Ensuring website function and stability across devices i.e. desktop, mobile, tablet
• Working with marketing and research teams to incorporate brand elements and relevant market research findings into website
• Providing internal support and external customer service throughout the build and launch process of the website
• Maintaining the appearance of websites by enforcing content standards.

Experience/Skills

• 2+ years of experience
• Proficiency in graphic design software including Adobe Photoshop, Adobe Illustrator, and other visual design tools.
• Proficiency in front-end development web programming languages such as HTML and CSS, JQuery, and JavaScript.
• Good understanding of content management systems.
• Good understanding of search engine optimization principles.
• Proficient understanding of cross-browser compatibility issues.
• Excellent visual design skills.

Location: Bangalore

Responsibilities

• Working with the customer success team to identify and implement the most optimal cloud-based training labs for the clients.
• Planning, designing and developing cloud-based labs.
• Managing cloud environments in accordance with security guidelines.
• Deploying software and take other cloud initiatives as needed in accordance with best practices throughout the lifecycle.
• Resolve participant, clients queries, issues related to cloud labs.
• Building and designing web services in the cloud, along with implementing the set-up of geographically redundant services.
• Orchestrating and automating cloud-based platforms throughout the company.
• Stay current with industry trends, making recommendations as needed to help the organization innovate and excel.

Experience/Skills

• 3+ years of experience
• Bachelor’s Degree in Computer Science or Engineering; Master’s degree a plus.
• Certification as an AWS Solutions Architect, Cloud Security Certification, and/or OpenStack Administrator Certification a plus. (Other cloud-related certification also a plus.)
• Experience working with OpenStack, Linux/UNIX, Rackspace, Docker and Microsoft Azure.
• Strong awareness of networking and internet protocols, including TCP/IP, DNS, SMTP, HTTP and distributed networks.
• Database experience, including knowledge of SQL and NoSQL, and related data stores such as Postgres.

Location: Bangalore

Responsibilities

• Create engaging learning activities and compelling course content
• Work with subject matter experts and identify target audience’s training needs
• State instructional end goals and create content that matches them
• Visualize instructional graphics, the user interface and the finished product
• Conduct instructional research and analysis on learners and contexts
• Apply tested instructional design theories, practice and methods
• Provide exercises and activities that enhance the learning process
• Create supporting material/media (audio, video, simulations, role plays, games etc)
• Decide on the criteria used to judge learner’s performance and develop assessment instruments
• Maintain project documentation and course folders

Experience/Skills

• 5+ years of working experience in instructional design and with instructional technology
• Excellent knowledge of learning theories and instructional design models
• Lesson and curriculum planning skills
• Solid knowledge of course development software and at least one Learning Management System
• Visual design skills (Dreamweaver, Photoshop, Illustrator) and ability to storyboard
• Ability to write effective copy, instructional text, audio scripts/video scripts

Location: Bangalore

Responsibilities

• Create and design various materials for print and digital collateral
• Prepare rough drafts and present ideas
• Use the appropriate colors and layouts for each graphic
• Create digital images, video animation, and textual animations
• Test graphics across various media
• Create visual aspects of marketing materials, websites and other media, including infographics
• Establish creative direction for the company as well as brand guidelines
• Perform retouching and manipulation of images
• Amend designs after feedback
• Ensure final graphics and layouts are visually appealing and on-brand
• Review final productions for errors and ensure that final prints reflect company specifications.

Experience/Skills

• 3+ years of working experience in graphic and multimedia design
• A strong portfolio of illustrations or other graphics
• Familiarity with design software and technologies (such as InDesign, Illustrator, Dreamweaver, Photoshop, Corel)
• Degree in Design, Fine Arts or related field is a plus