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Certified Scrum Master (CSM)

Live Online (VILT) & Classroom Corporate Training Course

The Certified SCRUM Master Training is a two-day course that will help you go beyond the fundamentals of Scrum and build skill sets to facilitate your team when using the Scrum framework.

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Overview

The Certified SCRUM Master Training is a two-day course that will help you go beyond the fundamentals of Scrum and build skill sets to facilitate your team when using the Scrum framework. It provides a deeper insight into Scrum for Agile Project Management, equipping you with the skill and confidence you need to coach your team to perform at its best.

The CSM Certification Training will enable you to become a certified expert and enhance the ability of your team to deliver product goals and deliverables.

Coaching the team in Scrum theory and framework, facilitating key sessions, and minimizing distractions for the team are some of the responsibilities of a Scrum Master. The course provides an in-depth understanding of Scrum methodologies and of the role of Scrum Master, and boosts your confidence in implementing the Scrum framework.

Objectives

At the end of Certified Scrum Master training course, participants will be able to

  • Refresh the theory and concepts behind Scrum: roles, events, sprints and more.
  • Learn the core competencies required of a Certified Scrum Master®
  • Learn how to work with the Development Team, support a Product Owner and how to add true value to the entire organization.
  • Understand the roles within a Scrum team.
  • Comprehend Scrum Events and Scrum Artifacts better.

Prerequisites

No formal prerequisites

Course Outline

  • Agile Manifesto
  • 12 Principles
  • 4 values
  • Scrum Foundations (5 Scrum Values)

  • Scrum Master roles and challenges
  • Product Owner roles and responsibilities
  • Development team roles and responsibilities

  • Sprint planning
  • Daily Scrum
  • Sprint Review
  • Sprint Retrospective

  • Product Backlog
  • Sprint Backlog
  • Product Increment
  • Sprint Retrospective

  • Sprint Execution Planning
  • Flow management
  • Resolution meetings
  • Communication (Taskboard, Sprint burndown chart using story points, hours effort)

  • Definition of Done for a feature (user story or product backlog item)
  • Definition of Done for a sprint
  • Definition of Done for a release
  • Definition of Done vs. Acceptance criteria
  • Done vs. Done-Done

  • Definition of release planning
  • Who takes part in release planning
  • Steps in Release planning
  • Output of Release Planning

  • Definition
  • Why and when to use a sprint burndown chart
  • Information obtained from sprint burndown chart

  • Definition
  • Features
  • How to create a release burn-up chart (steps)

  • Definition?
  • Benefits of Agile Estimation
  • Agile estimation techniques

  • What is product planning
  • What is product vision
  • How to create a product backlog
  • Product Roadmap
  • Minimum Releasable features (or) Minimum Marketable Features
  • Minimum Viable Products

Testimonials

Shamsudeen Bawa

Synergific Software Team has been very supportive, and working with them has been a best decision that we could ever made, They are just a call away. You guys are AWESOME, Thank You, Keep up the Good Work!!!

Shamsudeen Bawa

Vice President, J.P Morgan, CIS, USA

Farhan Hafiz

Synergific Software has been of great help and I plan to continue to use your services in the future for my business needs.

Farhan Hafiz

Data Architect, Fiserv

Dr. Sahdev Singh

I think Synergific Software is great. I liked that it was hassle free and easy to set up. Again, it's a great feature for a fast and cheap set up, which gives me peace of mind, as I know have a terms of use agreement.

Dr. Sahdev Singh

Under Secretary, Ministry of Law & Justice, Govt. of India

M Chikanna Swamy

I liked using Synergific Software very much. I thought the website was easy to navigate and the instructions for generating the terms was clear. I even recommended you on a Facebook Group I am a member of.

M Chikanna Swamy

Director & Learning Head, Mindtree

Why Synergific

The Synergific Training Advantage

Expert Instructors

OEM-certified trainers with 10+ years avg enterprise experience.

Hands-On CloudLabs

Real AWS, Azure & GCP environments. Practice, don't just watch.

Certification Vouchers

1,100+ official vouchers from 50+ OEMs at enterprise pricing.

Flexible Scheduling

VILT, classroom, weekends. Custom schedules for enterprise teams.

500+
Enterprises
50K+
Trained
95%
Satisfaction
92%
Pass Rate
FAQ

Frequently Asked Questions

What delivery formats are available?

We offer Live Online (VILT), in-person classroom at your premises or ours, and self-paced via our LMS. Custom blended formats are also available for enterprise teams.

Is a certification voucher included?

Certification vouchers can be included or purchased separately at enterprise pricing from our store (store.synergificsoftware.com). We offer 1,100+ vouchers from 50+ OEMs.

Can this course be customized for my team?

Absolutely. We customize curriculum, labs, case studies, and assessments to match your tech stack, team level, and business goals. Contact us for a custom proposal.

Do participants get hands-on lab access?

Yes. All courses include CloudLab access — real AWS, Azure, or GCP environments with pre-configured tools, time-boxing, and automatic cleanup.

What is the minimum batch size?

For public batches, individuals can enroll (no minimum). For custom in-house training, we recommend a minimum of 5 participants for the best experience.

Do you provide post-training support?

Yes. Participants get 30-day post-training Q&A access, session recordings (for VILT), and continued CloudLab access for practice.