Workplace Etiquette

Live Online (VILT) & Classroom Corporate Training Course

Master workplace etiquette to succeed professionally. Develop effective communication and professional behaviors for a positive work environment.
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Overview

Workplace etiquette refers to the set of professional behaviors, manners, and social norms that govern interactions and conduct within a professional setting. It encompasses a wide range of aspects, including communication, respect, punctuality, attire, and ethical behavior. Adhering to workplace etiquette helps create a positive and productive work environment.

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Objectives

At the end of Applying Professional Workplace Etiquette course, participants will be able to

  • Foster a respectful and inclusive work environment.
  • Promote effective communication and collaboration among colleagues.
  • Enhance professionalism and ethical conduct.
  • Cultivate a positive image and reputation for oneself and the organization.
  • Minimize conflicts and misunderstandings in the workplace.
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Prerequisites

  • No specific prerequisites are required for this course.
  • Basic familiarity with workplace dynamics and professional expectations would be beneficial.
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Course Outline

  • Importance of workplace etiquette for professional success
  • Understanding the impact of behavior on the work environment
  • Key principles and expectations of workplace etiquette

  • Verbal and non-verbal communication skills
  • Active listening and clear expression of ideas
  • Communicating with colleagues, superiors, and clients

  • Maintaining a professional appearance and demeanor
  • Time management and punctuality
  • Upholding ethical standards and confidentiality

  • Developing strong interpersonal skills
  • Collaborating effectively with colleagues
  • Resolving conflicts and handling difficult situations

  • Embracing diversity in the workplace
  • Cultural sensitivity and avoiding bias or discrimination
  • Creating an inclusive and supportive work environment
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