A global retail-tech engineering org was burning bench cost on a 12-week onboarding ramp. We sourced, trained and deployed 60 React + Java + AWS engineers under a pay-on-deploy commercial — no payment to Synergific until each engineer was sitting on a billable client account.
The client's North American retail-tech delivery centre was hiring 60 engineers a quarter and losing 12 weeks per hire to "ramp" before anyone could bill against a client account. Bench cost was running ~₹35K per engineer per week.
Their existing partner offered training as a flat fee paid up-front — regardless of whether anyone got deployed. Finance was tired of paying twice for the same hire (vendor fee + bench salary). Engineering was tired of cohorts that came out unable to commit code on day 1.
The ask: collapse ramp to ≤ 4 weeks, deliver deploy-ready engineers (not certificate-holders), and re-shape the commercial so the vendor only gets paid when the engineer goes billable. REPLACE: specifics from kickoff
The pay-on-deploy commercial structure is the part that closed the deal in the procurement conversation. Below: actual unit economics of the engagement, validated against the client's payroll & time-sheet data.
| Outcome metric | Result |
|---|---|
| Engineers sourced & trained | 60 of 60 |
| Time from offer letter → billable hour | 4 weeks |
| Previous baseline ramp duration | 12 weeks |
| Bench-cost reduction · 60 engineers × 8 weeks @ ₹35K/wk | ₹2.1 Cr |
| 12-month retention on client payroll | 96% |
| Replacement triggers under SOW (annualised) | 2 |
| Day-1 commit-rate · new engineer to production repo | 91% |
| Cohort follow-on · second batch signed | Day 35 |
Tracks: React 18 + TypeScript · Java 17 / Spring Boot · AWS core + serverless (Lambda, API Gateway, DynamoDB) · CI/CD on GitHub Actions · Observability via CloudWatch + OpenTelemetry.
Commercials: pay-on-deploy. Synergific invoices only after each engineer logs 80 billable hours on a client account. Replacement obligation: 12 months. Coverage for cert retakes & capability gaps included.
Why finance signed: the vendor's incentives align with the client's unit economics. There is no scenario in which Synergific gets paid and the client is left holding bench cost. REPLACE: client's CFO summary if available
We pay only after deployment. That single line moved this from a vendor selection to a finance approval.
30-minute audit. Written report. Pay-on-deploy commercial drafted into the SOW. Named trainers. No deck.
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