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BFSI · Fortune-500 8-week delivery Renewed 3 quarters REPLACE: client name (or anonymised tag)
Case study · Cloud AI cohort

250 engineers on Azure AI in 8 weeks. Board-mandated. Audit-ready.

A Fortune-500 BFSI client needed regulator-grade Azure AI competency across 250 engineers in two months — with audit-evidence packs the technology council could defend in front of the board. Synergific owned the full stack: trainer assignment, sandbox provisioning, voucher procurement, assessments, evidence.

250
Engineers trained
92%
Cert pass · AI-102
8wks
Kickoff → cert
3×
Quarter renewals
The challenge

Regulators wanted proof.
The bench wanted speed.

The client's board had committed to deploying Azure AI workloads into customer-facing channels by the end of the fiscal year. Internal audit had already drafted the control list. The technology council had two months to put 250 engineers on credible Azure AI footing — with documentary evidence for every cohort.

The existing arrangement involved three different training partners (one for content, one for labs, one for assessment), no single owner of pass-rate data, and trainer assignment that "rotated" between cohorts. Procurement had already flagged this for renewal review.

What they needed: a single accountable partner who would commit trainers by name, hand back a CSV of cohort-level evidence on day 56, and absorb any cert-retake costs against a fixed SLA. REPLACE: specifics from delivery review

What we delivered

One MSA. One named bench.
Eight weeks, day by day.

Day −7
Skill-baseline audit (30-min call)Pre-cohort gap matrix delivered as a 4-page report. Cohort-fit confirmed; 3 trainers named on the SOW with availability windows.
Week 1
Cohort split · Cloud Foundations refresher5 parallel cohorts × 50 engineers. Synergific CloudLabs sandboxes provisioned with hard cost-caps and instructor view. SSO via Azure AD / SCIM.
Weeks 2–4
AI-102 track + applied labsLive instructor sessions, daily proctored quizzes, weekly capstone reviews. Pass-rate dashboard surfaced to the L&D PMO each morning.
Week 5
Capstone build · Azure OpenAI in regulated workloadsEach cohort shipped a working reference architecture with sandbox isolation, data residency controls and prompt-audit logs. Reviewed by Synergific principal trainers + client's solution architects.
Weeks 6–7
Cert window · Microsoft AI-102Vouchers procured OEM-direct from Synergific stock (no reseller markup). Proctoring via Pearson VUE on-site + secure remote. Retakes covered under SLA.
Week 8
Audit-evidence pack handed overTrainer-NPS per cohort, pass-rate breakdown, capstone artefacts, attendance logs, cost-attribution per learner. Signed by Synergific quality & the client's internal audit lead.
The numbers

What internal audit signed off.

Every metric below is from the cohort-level CSV handed to the client's internal audit team on Day 56. The technology council quoted these numbers in front of the board the following month and approved the next three quarters of cohorts on the spot.

Outcome metricResult
Engineers enrolled vs. completed (8 wks)250 / 247
Microsoft AI-102 first-attempt pass rate92%
Capstone deliveries passed peer + principal review5 of 5 cohorts
Trainer-NPS · weighted across all 5 cohorts+62
Cohort-level attendance · enforced via SSO96%
Voucher cost saved vs. reseller channel₹14.2L
Renewal · same SOW, same trainers, next quarterSigned Day 60
Stack & commercials

Inside the delivery.

Tracks: Microsoft AZ-900 refresher · AI-102 (Azure AI Engineer Associate) · Azure OpenAI safety/regulated-workload patterns.

Azure AI StudioAzure OpenAICognitive ServicesBot FrameworkAzure AD / SCIMPearson VUE proctoringSynergific CloudLabsSynergific LMS

Commercials: single MSA · per-engineer all-inclusive (trainer + labs + voucher + LMS + assessments + evidence pack). Cert-retake costs absorbed under SLA. Renewal pricing locked for 3 quarters at signing.

Compliance posture: India-domiciled delivery, GST-ready, ISO 9001:2015 audited cohort delivery, ISO 27001-aligned data handling, MNDA available pre-engagement. REPLACE: client-specific control mapping if disclosable

The audit committee asked for proof, not slides. Synergific gave us cohort-level pass data and trainer NPS that survived the review.
SVP, Technology Talent CouncilFortune-500 BFSI · REPLACE: name
When you're ready

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30-minute audit. Written 4-page report. Named trainers on the SOW. No deck, no pitch.

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