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Professional Scrum Master II (PSM II)

Live Online (VILT) & Classroom Corporate Training Course

This Advanced Scrum Master Class is a Professional Scrum training course created by Ken Schwaber and Scrum.org

Expert-Led VILT & Classroom Hands-On CloudLabs Certification Voucher Available
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Overview

The Professional Scrum Master II (PSM II) course is designed for experienced Scrum Masters who want to enhance their skills and become effective servant-leaders. This course dives deep into the stances that characterize an exceptional Scrum Master and equips participants with the practices, tools, and skills to excel in their role. Through this course, Scrum Masters will learn how to support development teams, product owners, and the organization, while creating an environment that fosters agility.

Objectives

At the end of Professional Scrum Master II (PSM II) Certification training course, participants will be able to

  • Understand the principles and values that guide Scrum Masters in their decision-making | Learn how to act as a servant-leader and improve effectiveness in this role | Support development teams and product owners to become more effective | Drive organizational change to create an environment conducive to Scrum Teams’ success | Enhance skills in dealing with team conflict and removing impediments | Understand the principles and values that guide Scrum Masters in their decision-making
  • Learn how to act as a servant-leader and improve effectiveness in this role
  • Support development teams and product owners to become more effective
  • Drive organizational change to create an environment conducive to Scrum Teams’ success
  • Enhance skills in dealing with team conflict and removing impediments

Prerequisites

This course is designed for experienced Scrum Masters with at least one year of Scrum Master experience. Participants should have a thorough understanding of the Scrum framework.

Course Outline

  • Practices, tools, skills, and stances of an effective Scrum Master
  • How Scrum principles and values guide Scrum Masters in decision-making
  • Acting as a servant-leader and improving in this role

  • Techniques for supporting Development Teams and Product Owners to be more effective
  • Creating a conducive environment for Scrum Teams to succeed with greater agility
  • Working with the rest of the organization to support Scrum Teams

  • Understanding the effects of a successful Scrum Master on the organization
  • Dealing with team conflicts and resolving them effectively
  • Identifying and removing impediments to team progress

  • Exploring different stances of a Scrum Master: Teacher, Coach & Mentor, Facilitator, Change Agent
  • Applying the appropriate stance based on the situation or circumstance
  • Enhancing team success by choosing the right stance

  • Helping management and stakeholders understand the benefits of Scrum and Agile
  • Gaining credibility and becoming an effective change agent
  • Sharing stories, exercises, and facilitation techniques to drive change

  • Addressing challenges faced by Scrum Masters and classmates
  • Providing coaching and guidance on real-world situations
  • Sharing experiences and learning from peers

  • Obtaining a password to attempt the PSM II assessment
  • Requirements for passing the assessment and earning the certification
  • Opportunity for a second attempt at no additional cost if the initial attempt is not successful

Available Training Modes

Pick the format that fits your team.

Same authorised curriculum, same trainers, same hands-on cloud labs — delivered the way that works for you.

Live Online (VILT)

Real-time instructor-led sessions over Zoom or Teams. Same classroom, different time zones.

Most popular

Classroom

Face-to-face training delivered at your office, our Bengaluru centre, or any partner venue worldwide.

Onsite

Self-Paced

Recorded sessions plus 24/7 access to cloud labs and assessments. Learn at the pace that works for each engineer.

On-demand

Blended

Live workshops with self-paced reinforcement and project-based labs. Best for hybrid teams across regions.

Hybrid teams
All modes include: hands-on cloud labs, recordings, assessments, certificate of completion. Talk to a solutions advisor →

Our Training Process

How a course becomes measurable skill.

One contract, five steps, zero handoffs. From discovery to deployment, the same Synergific team owns the outcome — not a chain of vendors.

5 Steps from your scoping call to certified, productive engineers.
01

Discover & set goals

We start with a scoping call to understand your team's current skill level, target outcomes, deadlines, and certification needs — then translate that into a measurable success plan with named owners on both sides.

02

Curate the right path

We map the optimal learning path — instructor-led, self-paced, or blended — with hands-on cloud labs, prerequisite refreshers, and certification vouchers built in. No filler modules, no padded curriculum.

03

Deliver hands-on training

Authorised trainers run live sessions backed by 24/7 cloud labs and real-world projects. Theory and practice on the same day — learners stop forgetting concepts before they get to apply them.

04

Assess & mentor

Continuous skill checks, mock exams, and 1:1 mentoring keep the program honest. If anyone falls behind, we course-correct in-flight — you'll never find out at the end that two engineers couldn't keep up.

05

Certify & apply on the job

Voucher-backed certification, post-training office hours, and 30-day reinforcement so skills land on real work — not just on the exam scorecard. Success measured after the course ends, not before.

Client Stories

What our clients say

Voices from L&D leaders, architects, and program managers who’ve trusted us with their upskilling.